How to Fix the SMS bug on Android 5.0 Lollipop ?

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tech legends

Last updated on October 24th, 2015

Hello readers, in this article you will be happy to know the fix for the nasty SMS bug encountered commonly on Android 5.0. Android 5.0 has many bugs in it, but it doesn’t deserve to be called out as a “Bugdroid“. It’s what our readers chose in a recent survey. Check it out here.

Which Bug did you encounter?

Well, there are two variants of this bug. One which doesn’t allow a user to send an SMS to anyone. And, the second variant sends the SMS, but it doesn’t go to the targeted recipient. It gets sent as an international message costing you more charges than normal SMS rates. This normally happens when you are on a Vodafone network or specifically Vodafone NL (Netherlands).

But don’t worry, I have a fix for you. It can be achieved by running a magical USSD code through your phone’s dialer app.

What do you mean by USSD code?

USSD stands for Unstructured Supplementary Service Data. This is a protocol used by all the GSM networks for various services like menu-based information services, subscriptions and the network configuration options for the handsets ( which includes other types of handset configuration settings too). So, there are various USSD codes assigned for achieving different tasks.

There are many hidden USSD codes, which find their use only to some rare situations. And one of them helped fix the SMS bug on Android 5.0.

Here’s the Fix: Straight & Simple

First, you need to go to the dialer screen or any other dialer app you use and make sure that you have your network provider’s SMS center number in your clipboard.

Now, type “ ∗#∗#4636#∗#∗ “. Ignoring the quotation marks.

tech legends

After you enter the above code, you will be automatically directed to the Testing configuration options.

testing options on Android
Now, click on the Phone information, and you will end up in a screen as shown below:

testing option in Android

Scroll down, till you find an SMSC field. Now, just paste the SMS center number from the clipboard in the given field and click on UPDATE. And make sure that the other options in the above picture must be same in your device if not, then just tap on them to change.

Well, now as you have fixed the SMS bug on your device, enjoy the SMS service! Cheers ! Let me know your queries in the comments below. If you are encountering any other serious bug on Android Lollipop 5.0 don’t forget to mention that in the comments below! I will try to fix that as well!

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ujjwal kishore
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ujjwal kishore

i have a micromax android A1, i recently upgraded to lollipop. when i try to send a message to multiple contacts then a popup message saying message not sent comes up, nd it tell’s me to activate the data connection, but when i send the message individually to the contacts then it works just fine. please help….

Ankush Das
Guest
Ankush Das

Try a factory data reset backing up your important data.

eswar santhati
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eswar santhati

thank you so much for this article.. your info fixed my problem.. 🙂

Ankush Das
Guest
Ankush Das

You’re welcome 🙂

Vijaya Rajendra
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Vijaya Rajendra

Hai Iam using xperia m4 series I tried to fix the bug using the solution given but it shows update error can you please help me with it

Michael Nabil Shaker
Guest
Michael Nabil Shaker

I tried to fix SMS problem but after pressing update, tell me update error

ankushdas9
Guest
ankushdas9

Hello Michael,

The fix depends on the device. We all have an Android phone, but that undergoes some serious customization from the manufacturer’s side. So, the best thing you can do, is to restart the phone and try again. At best, try a factory reset (keeping a backup of your data) and try the fix again. Hope that helps!

Basavaraj Hampali
Guest

I have moto e2 which has same issue, but your solution didn’t helped. Its not updating

Ghanashyam Bhavsar
Guest
Ghanashyam Bhavsar

Thanks for the help
After repeatedly following the vodafone I am not able to find the message centre number and finally i found out on google

Dominique Garcia (@MrDGmedia)
Guest

Testing screen came up for 1 second and disappeared. Now, when I put the code in and hit dial it actually attempts to dial it instead of bringing up testing screen. Please help. =(

Venkat
Guest
Venkat

I have a Moto G I gen. I had this problem recently since I switched to a new sim card (LTE technology). When I try to set the SMSC number and click on update I get a “Update Error”. When I try to refresh, I get “Refresh Error”.

Just tearing my hair away in agony :-(.

Samuel
Guest
Samuel

Same here , please let me know if u found a solution for this problem

king...RA
Guest
king...RA

i have xolo one i have problem my phone does not recieve incoming sms

Siddharth
Guest
Siddharth

Hi guys
Thanks Ankush, this article helped to resolve the problem
However, for people getting the update error message, here’s a minor tweak
Before you paste the message centre number, try clicking refresh button, you would see something like “+7” 145
Change only the “+7” to “your message centre number”
So for example. final code for me is
“+919840011003” 145
And everything’s working fine 😀

Shob
Guest
Shob

Hi Siddharth, I tried this.. not working 🙁
Any other workaround?

Anikait
Guest
Anikait

After replacing the number with the SMS number what should we do? I’ve tried a lot like I clicked on update many times and then I went to my default SMS app and tried sending a msg but it still fails! Please help

Invincible
Guest
Invincible

Will this fix sms receiving problem in my canvas 2 colors??

s.narayana rao
Guest
s.narayana rao

I have a micromax android one mobile and after following the instructions given above, i am still unable to send the sms. It tries to send more than once and rarely , the message goes the next day. my service provider is bsnl and when i type the smsc as+919442099997(the same default no is on my old Nokia phone which works fine.) after typing the smsc no , and hitting update”, it does not take . some times iget”code error”. i switched off several times and restarted, with no success.presently , my phone is with updated marshmallow 6.0.1 os. i… Read more »

Taha Khan
Guest
Taha Khan

Hi,
I got galaxy s4 I545 Verizon lollipop 5.0.1 and I am having the same issue with the messages once i get any message from someone then i can’t reply as it shows message failed.I have tried to use that code you have given above but sadly it is no working the screen remains still after typing the numbers.
Please suggest.

Kishor
Guest
Kishor

I do like that but when i updated it shows as updare error please tell me what to do

yuva kishor
Guest
yuva kishor

i did as you mentioned above but when update it shows update error it didn”t updated please tell me what to do ???

ishika
Guest
ishika

Hi
I HV Micromax android one….n m currently wid Vodafone…but when I am trying to get d code for MNP..d text can not be sent…but I can text any other person…d issue I am facing is only with 1909 number…
Plz suggest me a solution…I have alrdy talkd to d customer care but they r saying that everything is okay from their end.

Allison
Guest
Allison

I tried this on my moto g and nothing happens. I get to the last pound sign and the whole thing vanishes from my dialer.

Avraham Reiss
Guest
Avraham Reiss

Doesn’t work on a Galaxy S3 or a Galaxy S4 i.e. the figures are not recognized

Sourabh
Guest
Sourabh

Hi, I am having issue with storing of SMS over sim cards. I am using xolo one lollipop 5.0 , when I try to save a SMS to sim cards it shows ” saved unsuccessful ” , please help to fix this problem.

Mahesh
Guest
Mahesh

Hi, I am having the same problem on my Moto G4 plus, when i click the refresh button, the message center values gets displayed in the field. I hit update, nothing happens. When I come back to Phone information, the SMSC value field is empty again. Any suggestions?

ionela
Guest
ionela

Same here on One Plus 3, updating the number gives “error update” and i can’t send messages..

eddy saje
Guest
eddy saje

Thank you very much. Your post helped me so much.

Subhojit
Guest
Subhojit

I have Lenovo a6000 plus with 5.0 lolipop version i done this thing which is given above the information but when i put sms no it shows update error

Sundus
Guest
Sundus

Hi I recently bought a samsung C5 phone made in taiwan. The problem that is occuring is that i am unabke to send messages from my phone. Some one told me to change message center number but there is no message center option in my phone. i tried to do the testing this (entered *#*#4636#*#*) but it says that number is not right and no testing menu showed up. I have no idea what to do with the phone. have reboot and restored the entire data.

Nithya
Guest
Nithya

HI Ankush Das,

Im having a similar problem with Moto G2. Im able to do till refresh and update. After i click update, nothing is happening and when i open phone information again, it is blank.

Neha yadav
Guest
Neha yadav

Hey I am getting error update and have also tried Siddharth ‘s formula but is not working please help!!!!

simo meknes
Guest
simo meknes

Thank you for this answer it’s work very good.
But i still have a probleme with camera it’s won’t work

Paul John
Guest
Paul John

Thanks, the method just worked for my phone.

noel
Guest
noel

how can i fix my sms always message not send :3 i think my smsc is the problem.

arshad
Guest
arshad

Not working on samsung galaxy s4 lolipop 5.0.1

alejandro
Guest
alejandro

Greetings. I have a blu advance 4.0 L2 with Android 6, and I’m having the same issue.
I tried your method and changed the SMSC number, but every time I go to the menu the SMSC slot is empty. Is it normal? or the number should always appear?

Carter
Guest
Carter

I’m confused as to where you find you’re smsc number?

Carter
Guest
Carter

well, i guess i should say i don’t know what to do when i can’t find my providers smsc number.

naveen
Guest
naveen

I am using moto x play i have a problem to send the SMS for premium numbers ( short Numbers ). please can u help to fix

Karan
Guest
Karan

i copied the smsc number and updated it ,,,, but when again i opened that window the smsc field was still empty,,

Shikha dhiman
Guest
Shikha dhiman

I am facing this problem in my Gionee s6 phone n HV tried with ur above method but it’s not working…

nilay sarkar
Guest
nilay sarkar

My intex aqua q5 phone is on problem’s he is no updat smsc cod please help us

Balasubramani
Guest
Balasubramani

Micromax canvas night 350
SMS problem went through the methold i get a different screen how would i get the right one please help
Themk you for an exellent survice

Praveen
Guest
Praveen

Hi, I am using Android Marshmallow device, I am not able send SMS from my device so I tried above method but I am getting “Update error” message. Could you please help me to resolve this issue.

Upmanyu singh
Guest
Upmanyu singh

Thank you……
Finally , my problem is solved.
I had tried many time with customer care suggestions, but they all were useless.
And then you just post the perfect solution.
Can’t be better.

Dileep
Guest
Dileep

I’m using a Micromax A120 and it’s been upgraded to wiko rainbow ROM and since I upgraded I’m not able to receive SMS and USSD codes so kindly help me

Perry Cusmano
Guest
Perry Cusmano

USSD codes do not work on my GS4 Sch-i545

Mukesh
Guest
Mukesh

For people using BSNL who are unable to send SMS

1. dial *#*#4636#*#*
2.go to phone information.
3. SMSC “+919442099997”,145 ( yes, type exactly including the quotes )

Cheers !

Perry Cusmano
Guest
Perry Cusmano

And what if dealpad codes don’t work on your phone?

Koteeswara
Guest
Koteeswara

Hello I am using HTC one x and I had changed the software with cynogenmod s/w. It worked fine for an year. But now the SMS is sent is not delivered or message sending failed. I followed your procedure but it shows update failed.

Koteeswara
Guest
Koteeswara

I had also installed Google app allo but some contacts are not found.

Thomas
Guest
Thomas

It works again! Thank you very much!!